Terms of Use

Last Updated: October 28, 2024

## 1. Introduction

Welcome to Ummona LLC ("Company," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our unlimited design subscription services and website (collectively, the "Services") operated by:

Ummona LLC

390 NE 191st St STE 8628

Miami, FL 33179

Phone: +1 (970) 699-3480

Email: info@ummona.com

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

## 2. Services Description

Ummona LLC provides unlimited design services on a subscription basis. Our Services include but are not limited to graphic design, digital artwork, and related design services as specified in your subscription plan.

## 3. Subscription and Payment Terms

### 3.1 Subscription Model

- Subscriptions are billed on a recurring basis according to your selected plan

- Access to Services begins upon confirmation of payment

- Subscriptions automatically renew unless cancelled

### 3.2 Payment Processing

- All payments are processed securely through Stripe

- We accept major credit cards and debit cards

- Payments are processed in US Dollars

- You agree to provide current, complete, and accurate payment information

- You authorize us to charge your chosen payment method for the subscription fees

### 3.3 Failed Payments

- If a payment fails, we will attempt to process it again

- Services may be suspended until payment issues are resolved

- You are responsible for all applicable fees and charges

## 4. Refund Policy

### 4.1 Satisfaction Guarantee

- We offer a 7-day money-back guarantee for new subscribers

- Refund requests must be submitted in writing to info@ummona.com

- Refunds will be processed through the original payment method

### 4.2 Refund Exclusions

- Refunds are not available for partial months of service

- Custom or completed design work is non-refundable

- Refunds may be denied in cases of abuse or excessive refund requests

## 5. Cancellation Policy

- You may cancel your subscription at any time

- Cancellation will take effect at the end of the current billing period

- No partial refunds for unused portion of the current billing period

- Access to Services continues until the end of the paid period

## 6. Intellectual Property Rights

### 6.1 Ownership of Designs

- Upon full payment, you receive ownership rights to the final deliverables

- We retain ownership of unused concepts and preliminary designs

- You may not resell or redistribute our design services

### 6.2 Company Rights

- We retain all intellectual property rights to our design process, tools, and methodologies

- Our company name, logo, and branding remain our exclusive property

## 7. Service Limitations

- Turnaround times may vary based on complexity and volume

- We reserve the right to decline any design request that violates our policies

- Service availability may be affected by maintenance or technical issues

## 8. Communication Policy

- All design requests must be submitted through our designated platform

- We communicate primarily via email and our design platform

- Response times are typically within one business day

## 9. Prohibited Uses

You agree not to use our Services for:

- Illegal activities

- Harassment or abuse

- Infringement of intellectual property rights

- Distribution of malicious content

- Any purpose that violates applicable laws or regulations

## 10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UMMONA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

## 11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through our platform.

## 12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

## 13. Contact Information

For questions about these Terms, please contact us at:

Ummona LLC

390 NE 191st St STE 8628

Miami, FL 33179

Phone: +1 (970) 699-3480

Email: info@ummona.com

## 14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary while preserving the remaining provisions.

## 15. Entire Agreement

These Terms constitute the entire agreement between you and Ummona LLC regarding your use of the Services, superseding any prior agreements.